Custom Order Statuses for WooCommerce

A status of your own that sits beside the ones WooCommerce ships, such as Packing or Ready to collect. Orders can be moved into it from the order screen or a bulk action, and WooCommerce lists and filters them like any other status.

No. The plugin adds statuses and leaves the built-in ones alone.

Open WooCommerce, Custom Order Statuses, and use Add a status at the bottom of the list. Give it a name and a colour, choose whether it counts as paid, which emails it sends and what it does to stock, and save. The slug is made from the name and can be at most 17 characters.

No. They are sent in addition. WooCommerce still sends its own emails for its own statuses, and the extra email can be switched off under WooCommerce, Settings, Emails.

No. It uses WooCommerce's own stock functions, which remember what they have already done for an order.

Every order in one of your statuses is moved into the status you chose for it, so it stays in the orders list. Activating the plugin again moves them back. If you tick Remove data on uninstall, your statuses, settings, rules, buttons, permissions and order history are deleted, but the orders stay where the fallback put them. Moving orders this way sends no email and changes no stock.

You are asked where they should go. They are moved there without sending any email or changing stock.

A rule says that an order entering one status moves to another, straight away or after a number of hours or days. It can be limited to a payment method, a range for the order total or a customer role. Hours are counted from the moment the order enters the status, and the conditions are checked again when the wait is over.

Nothing. A waiting rule checks the order again when its time comes, and does nothing if the order has left the status or no longer matches.

No. A rule that would loop back to where it started is refused when you save, and a chain of rules stops after a handful of moves with a note on the order.

A Next status box on the order edit screen with a button for each status you allow to follow the current one, up to eight, so staff can move an order along in one click.

For each of your own statuses you can allow the Cancel button in My Account, the Pay button or file downloads. A permission only adds to what WooCommerce already allows, so it never removes the Cancel or Pay button from a built-in status.

On every order, each move with who made it, when, and how long the order stayed in the status before. The Time in each status screen averages the stays from the 200 most recent orders that have a history.

Yes. Orders in your statuses are recorded under their own names, and the statuses can be chosen in Analytics, Settings and in the order status filter of the Orders report. Pro then makes the figures behave: unpaid statuses are left out by default and paid ones are given a payment date.

Three things. Statuses that do not count as paid are left out of the totals by default, an order entering a paid status gets a payment date so it lands in the right period, and a rebuild button re-imports the orders in your statuses. The first two can be switched off on the plugin's own Analytics screen. A selection you have saved under Analytics, Settings always wins over the default, and WooCommerce's own statuses are counted as before.

By default Analytics dates orders by the day they were paid, and WooCommerce records that date itself only for Processing and Completed. The plugin adds it when an order enters a paid status of yours, from then on. An order that moved before the plugin was running, or one that has not been paid, has none, so it is absent under that setting. Choose Date created under Analytics, Settings to see it, or tick the plugin's option to give orders already in a paid status a payment date and press rebuild.

Leaving unpaid statuses out by default needs WooCommerce 11.2 or newer, because older versions give a plugin no way to set that default. On an older version you choose the exclusions yourself under Analytics, Settings. Everything else on the plugin's Analytics screen is unchanged.

The Orders report follows the order status filter. WooCommerce's Revenue and Products reports ignore it, which is how WooCommerce built them, and the plugin does not change that. Orders that have not been paid have no payment date, so under the default date type they are absent from Orders and Revenue whichever status they are in.

Yes. Statuses apply after an order exists, so the classic and block checkouts behave the same, and order data is read and written through WooCommerce's own order functions.

Your statuses, settings and orders stay on your site. The licence check and the update check contact PluginCity, and send the licence key, the site address and the plugin version. Nothing else is sent.

Download the ZIP from your PluginCity account, then go to Plugins, Add New, Upload Plugin, choose the ZIP and click Install Now. If an earlier copy of the plugin is already installed, choose Replace current with uploaded: every status, setting and order you have is kept. It needs WordPress 6.7 or later, WooCommerce 10.0 or later with WooCommerce active, and PHP 8.1 or later. There is nothing else to install alongside it.

Paste your licence key under WooCommerce, Custom Order Statuses, Licence. Updates then arrive on your Plugins screen like any other, and the key keeps the Pro screens editable. A new install has 14 days before that starts to matter.

Nothing is deleted and nothing breaks. Your statuses, emails, stock changes and bulk actions carry on exactly as before. Rules stop moving orders, the buttons and the history stop appearing, customers can do only what WooCommerce allows, and the Analytics defaults stop being applied. The Pro screens stay readable but cannot be changed, and renewing switches it all back on as you left it.